SPOC-CO
Synthetic data prototype — no PHI. Numbers, names, and IDs are fabricated for design review only.

Operations

Exceptions Work Queue

Daily queue for defects, overdue tasks, billing blockers, and clinical escalations.

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Open Exceptions

12

High Severity

9

Overdue

11

>7 days old

Resolved This Week

0

Avg Days Open

32.9d

Billing Blockers

3

Clinical Escalations

0

Leakage Risks

4
Queue filters:20 of 20

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8

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3

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1

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Resolved

8

All Exceptions

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20 rows
IDPatientEpisodeIdentifiedCategorySeverityStageOwnerDueResolvedResolved DateNotes
EXC-0001Maria AlvarezPT-000001EPI-2026-0001Feb 11, 2026Billing DefectLowPCM ActiveAisha PatelSTF-004Feb 18, 2026⚠No——
EXC-0002Thomas BennettPT-000002EPI-2026-0002Mar 13, 2026Billing DefectMediumPCM ActiveCarmen OrtizSTF-007Mar 20, 2026YesMar 16, 2026Time entries reconciled to meet 30-min threshold.
EXC-0003Linda ChenPT-000003EPI-2026-0003Feb 12, 2026Billing DefectHighPCM ActiveNaomi ReyesSTF-005Feb 19, 2026YesFeb 17, 2026Claim resubmitted with corrected modifier.
EXC-0004Robert DavisPT-000004EPI-2026-0004Mar 02, 2026Referral Leakage RiskHighPCM ActiveLiam ChenSTF-003Mar 09, 2026⚠No——
EXC-0005Patricia EvansPT-000005EPI-2026-0005Apr 28, 2026TCM Not ScheduledHighOutreachSofia DiazSTF-002May 05, 2026No——
EXC-0006George FloresPT-000006EPI-2026-0006Feb 12, 2026Billing DefectHighPCM ActiveDerek MensahSTF-008Feb 19, 2026YesFeb 14, 2026Outreach completed on attempt 3.
EXC-0007Ellen GreenePT-000007EPI-2026-0007Feb 16, 2026Referral Leakage RiskMediumPCM ActiveJamal CarterSTF-001Feb 23, 2026⚠No——
EXC-0008Samuel HernandezPT-000008EPI-2026-0008Mar 01, 2026Referral Leakage RiskMediumPCM ActiveSofia DiazSTF-002Mar 08, 2026YesMar 04, 2026Time entries reconciled to meet 30-min threshold.
EXC-0009Denise JohnsonPT-000009EPI-2026-0009Mar 16, 2026TCM OverdueMediumOutreachAisha PatelSTF-004Mar 23, 2026YesMar 23, 2026Discharge feed reprocessed; episode re-ingested.
EXC-0010William KimPT-000010EPI-2026-0010Feb 08, 2026TCM OverdueHighOutreachFelix StoneSTF-010Feb 15, 2026⚠No——
EXC-0011Barbara LawsonPT-000011EPI-2026-0011Mar 24, 2026Billing DefectHighPCM ActiveCarmen OrtizSTF-007Mar 31, 2026⚠No——
EXC-0012Charles MitchellPT-000012EPI-2026-0012Feb 02, 2026No Discharge FeedMediumOutreachAisha PatelSTF-004Feb 09, 2026⚠No——
EXC-0013Susan NguyenPT-000013EPI-2026-0013Mar 19, 2026Referral Leakage RiskHighPCM ActiveElena RiveraSTF-009Mar 26, 2026⚠No——
EXC-0014Donald OwensPT-000014EPI-2026-0014Mar 01, 2026Billing DefectMediumPCM ActiveCarmen OrtizSTF-007Mar 08, 2026⚠No——
EXC-0015Karen ParkPT-000015EPI-2026-0015Mar 20, 2026Monthly Minutes Not MetMediumPCM ActiveNaomi ReyesSTF-005Mar 27, 2026⚠No——
EXC-0016Edward QuinnPT-000016EPI-2026-0016Feb 17, 2026Note Not Sent to USCHighTCM CompleteAisha PatelSTF-004Feb 24, 2026YesFeb 18, 2026Time entries reconciled to meet 30-min threshold.
EXC-0017Helen ReyesPT-000017EPI-2026-0017Mar 07, 2026Referral Leakage RiskMediumPCM ActiveCarmen OrtizSTF-007Mar 14, 2026⚠No——
EXC-0018Henry SandersPT-000018EPI-2026-0018Feb 10, 2026Outreach OverdueMediumOutreachElena RiveraSTF-009Feb 17, 2026⚠No——
EXC-0019Michelle TanakaPT-000019EPI-2026-0019Mar 11, 2026No Discharge FeedLowOutreachSofia DiazSTF-002Mar 18, 2026YesMar 17, 2026Note batched and transmitted to USC EHR.
EXC-0020Kevin UnderwoodPT-000020EPI-2026-0020Mar 11, 2026Billing DefectHighPCM ActiveSofia DiazSTF-002Mar 18, 2026YesMar 17, 2026Consent obtained verbally; documented.