SPOC-CO
Synthetic data prototype — no PHI. Numbers, names, and IDs are fabricated for design review only.

Patient 360

Longitudinal Episode View

Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.

KP

Karen Park

PT-000015 · USC-900015 · EPI-2026-0015

PCM ActiveLow riskMedicare AdvantageStones

Outreach

3

PCM Min.

46

Paid $

$0

Age / Sex

80 · F

ZIP

90042

Language

Spanish

Payer

Humana Medicare Advantage

Procedure

Stone Removal

Surgeon

Dr. Sofia Marchetti

Surgery Site

Keck Hospital of USC

Surgery Date

Mar 08, 2026

Discharge

Mar 10, 2026

LOS

2d

Status

PCM Active

Consent

Missing

Episode Timeline

17 events

Surgery · Stone Removal

2026-03-08

Dr. Sofia Marchetti

Discharge · LOS 2d

2026-03-10

Outreach · Attempt 1 · Wrong Number

2026-03-10 12:30

Jamal Carter

Outreach · Attempt 2 · Call Back Requested

2026-03-12 15:45

Felix Stone

Outreach · Attempt 3 · TCM Accepted

2026-03-15 12:15

Jamal Carter

Exception · Monthly Minutes Not Met · Medium · Open

2026-03-20 12:00

Naomi Reyes

Steerage · Pharmacy → USC

2026-03-21

USC Norris Cancer Hospital

TCM Encounter · Telehealth · CPT 99495

2026-03-24

Note sent to USC

Billing · TCM Encounter · CPT 99495 · Submitted

2026-03-24

$0 / $185

PCM Enrollment · Enrolled · consent signed

2026-03-26

PCM Activity · Med Reconciliation · 22m

2026-03-28 17:50

Elena Rivera

Satisfaction · Post-TCM · 3.9/5

2026-04-02

Long wait to reach someone after hours.

PCM Activity · Phone Call · 17m

2026-04-02 12:50

Elena Rivera

Satisfaction · PCM Monthly · 4.5/5

2026-04-05

PCM Activity · Phone Call · 22m

2026-04-07 17:00

Brandon Lee

PCM Activity · Med Reconciliation · 7m

2026-04-10 09:30

Naomi Reyes

Billing · PCM Monthly · CPT 99426 · Denied

2026-04-15

$0 / $83

Outreach Attempts

IDAttemptDatetimeOutcomeStaffMin
OUT-0031#12026-03-10 12:30Wrong NumberJamal Carter4
OUT-0032#22026-03-12 15:45Call Back RequestedFelix Stone2
OUT-0033#32026-03-15 12:15TCM AcceptedJamal Carter18

TCM Encounters

IDEncounterTypeCPTDoc CompleteNote → USCStaff
TCM-00112026-03-24Telehealth99495YesYesJamal Carter

2 satisfaction survey(s) on file — see timeline.

Next Best Actions

Rule-based recommendations derived from the patient's current state.

  • Rework denied claim(s)

    Medium

    $83 in denials across 1 claim(s)

    Owner: Ops Coordinator

  • Review exception: Monthly Minutes Not Met

    Low

    Medium severity · 14d open

    Owner: NP

Open Exceptions

  • Monthly Minutes Not Met

    14d open · Open

    Medium