Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Karen Park
PT-000015 · USC-900015 · EPI-2026-0015
Outreach
3
PCM Min.
46
Paid $
$0
Age / Sex
80 · F
ZIP
90042
Language
Spanish
Payer
Humana Medicare Advantage
Procedure
Stone Removal
Surgeon
Dr. Sofia Marchetti
Surgery Site
Keck Hospital of USC
Surgery Date
Mar 08, 2026
Discharge
Mar 10, 2026
LOS
2d
Status
PCM Active
Consent
Missing
Episode Timeline
17 eventsSurgery · Stone Removal
2026-03-08Dr. Sofia Marchetti
Discharge · LOS 2d
2026-03-10Outreach · Attempt 1 · Wrong Number
2026-03-10 12:30Jamal Carter
Outreach · Attempt 2 · Call Back Requested
2026-03-12 15:45Felix Stone
Outreach · Attempt 3 · TCM Accepted
2026-03-15 12:15Jamal Carter
Exception · Monthly Minutes Not Met · Medium · Open
2026-03-20 12:00Naomi Reyes
Steerage · Pharmacy → USC
2026-03-21USC Norris Cancer Hospital
TCM Encounter · Telehealth · CPT 99495
2026-03-24Note sent to USC
Billing · TCM Encounter · CPT 99495 · Submitted
2026-03-24$0 / $185
PCM Enrollment · Enrolled · consent signed
2026-03-26PCM Activity · Med Reconciliation · 22m
2026-03-28 17:50Elena Rivera
Satisfaction · Post-TCM · 3.9/5
2026-04-02Long wait to reach someone after hours.
PCM Activity · Phone Call · 17m
2026-04-02 12:50Elena Rivera
Satisfaction · PCM Monthly · 4.5/5
2026-04-05PCM Activity · Phone Call · 22m
2026-04-07 17:00Brandon Lee
PCM Activity · Med Reconciliation · 7m
2026-04-10 09:30Naomi Reyes
Billing · PCM Monthly · CPT 99426 · Denied
2026-04-15$0 / $83
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0031 | #1 | 2026-03-10 12:30 | Wrong Number | Jamal Carter | 4 |
| OUT-0032 | #2 | 2026-03-12 15:45 | Call Back Requested | Felix Stone | 2 |
| OUT-0033 | #3 | 2026-03-15 12:15 | TCM Accepted | Jamal Carter | 18 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0011 | 2026-03-24 | Telehealth | 99495 | Yes | Yes | Jamal Carter |
2 satisfaction survey(s) on file — see timeline.
Next Best Actions
Rule-based recommendations derived from the patient's current state.
Rework denied claim(s)
Medium$83 in denials across 1 claim(s)
Owner: Ops Coordinator
Review exception: Monthly Minutes Not Met
LowMedium severity · 14d open
Owner: NP
Open Exceptions
- Medium
Monthly Minutes Not Met
14d open · Open