SPOC-CO
Synthetic data prototype — no PHI. Numbers, names, and IDs are fabricated for design review only.

Patient Containment & Network Optimization

Downstream service routing across the USC network

Identify post-discharge service needs, route patients to USC resources, and track retained vs leaked revenue from external referrals.

Filters

Downstream Service Needs

30

identified across pilot

USC Routed Services

25

External Routed Services

5

Referral Capture Rate

83%

USC ÷ total

Leakage Rate

17%

external ÷ total

Revenue Retained

$7,330

Revenue Leaked

$2,035

Completed USC Services

20

77% overall completion

USC vs External Destination

Where downstream services are delivered

Service Category Mix

Follow-up · Imaging · Lab · Procedure · PT · Pharmacy · DME · Other

Leakage Reason Breakdown

Why patients went out-of-network

Revenue Retained vs Leaked

Estimated downstream $

Containment Funnel

Need identified → referral created → scheduled → completed

Stage 1100% from prev

Need Identified

30

100% of need

Stage 2100% from prev

Referral Created

30

100% of need

Stage 3100% from prev

Scheduled

30

100% of need

Stage 477% from prev

Completed

23

77% of need

Navigator Resource View

Real-time availability of USC resources for patient routing (mock)

Synthetic data

USC Labs

AVAILABLE
Capacity
92% capacity
Turnaround
Same-day

Walk-in slots open at 3 sites

USC Imaging

LIMITED
Capacity
78% booked
Turnaround
3–5 days

MRI backlog at Westside

USC PT

AVAILABLE
Capacity
65% utilization
Turnaround
1–2 wks

Pelvic floor PT openings

USC Specialty Follow-up

LIMITED
Capacity
Tight
Turnaround
2–3 wks

Urology slots prioritized for pilot

USC Pharmacy

AVAILABLE
Capacity
Stocked
Turnaround
Same-day

Specialty Rx dispensing onsite

USC DME

LIMITED
Capacity
Selective inventory
Turnaround
2–4 days

Catheter supplies plentiful; ostomy limited

USC Post-Acute Partners

UNAVAILABLE
Capacity
No capacity this week
Turnaround
5+ days

Refer to in-network SNF list

Steerage Records (30)

Click a row to drill into the patient timeline

SteeragePatient / EpisodeIdentifiedServiceDestinationReferral / Sched / CompLeakageEst. USC $Referring Staff
STR-0001PT-000001EPI-2026-0001Feb 21, 2026
Procedure

Outpatient procedure

USC

Keck Hospital of USC

$1450
STR-0002PT-000002EPI-2026-0002Mar 07, 2026
PT

Physical therapy course

USC

Keck Hospital of USC

$220Felix Stone
STR-0003PT-000003EPI-2026-0003Mar 25, 2026
Imaging

Diagnostic imaging study

USC

USC Norris Cancer Hospital

$480Liam Chen
STR-0004PT-000004EPI-2026-0004Mar 07, 2026
Follow-up

Post-op follow-up appointment

USC

USC Pasadena Surgery Center

$175
STR-0005PT-000005EPI-2026-0005Apr 13, 2026
Follow-up

Post-op follow-up appointment

USC

Keck Hospital of USC

$175
STR-0006PT-000006EPI-2026-0006Feb 24, 2026
Lab

Lab panel / blood draw

USC

Keck Hospital of USC

$95
STR-0007PT-000007EPI-2026-0007Feb 23, 2026
Follow-up

Post-op follow-up appointment

USC

USC Norris Cancer Hospital

$175Naomi Reyes
STR-0008PT-000008EPI-2026-0008Apr 18, 2026
PT

Physical therapy course

USC

USC Norris Cancer Hospital

$220Liam Chen
STR-0009PT-000009EPI-2026-0009Feb 15, 2026
PT

Physical therapy course

USC

USC Pasadena Surgery Center

$220
STR-0010PT-000010EPI-2026-0010Feb 07, 2026
Pharmacy

Specialty medication fill

External

Community Health LA (External)

Leaked

Out-of-network referral

$60
STR-0011PT-000011EPI-2026-0011Mar 12, 2026
Imaging

Diagnostic imaging study

USC

USC Urology Beverly Hills

$480Derek Mensah
STR-0012PT-000012EPI-2026-0012Feb 22, 2026
Follow-up

Post-op follow-up appointment

USC

USC Pasadena Surgery Center

$175Carmen Ortiz
STR-0013PT-000013EPI-2026-0013Apr 06, 2026
PT

Physical therapy course

USC

USC Urology Beverly Hills

$220Brandon Lee
STR-0014PT-000014EPI-2026-0014Mar 01, 2026
Procedure

Outpatient procedure

USC

USC Pasadena Surgery Center

$1450
STR-0015PT-000015EPI-2026-0015Mar 21, 2026
Pharmacy

Specialty medication fill

USC

USC Norris Cancer Hospital

$60
STR-0016PT-000016EPI-2026-0016Apr 22, 2026
Lab

Lab panel / blood draw

USC

USC Norris Cancer Hospital

$95Jamal Carter
STR-0017PT-000017EPI-2026-0017Feb 16, 2026
Follow-up

Post-op follow-up appointment

External

Pacific Imaging (External)

Leaked

Geographic convenience

$175
STR-0018PT-000018EPI-2026-0018Feb 23, 2026
Follow-up

Post-op follow-up appointment

USC

Keck Hospital of USC

$175Sofia Diaz
STR-0019PT-000019EPI-2026-0019May 22, 2026
Follow-up

Post-op follow-up appointment

External

Pacific Imaging (External)

Leaked

Patient preference

$175
STR-0020PT-000020EPI-2026-0020Mar 06, 2026
PT

Physical therapy course

USC

USC Pasadena Surgery Center

$220
STR-0021PT-000021EPI-2026-0021Mar 11, 2026
Lab

Lab panel / blood draw

USC

USC Urology Beverly Hills

$95Sofia Diaz
STR-0022PT-000022EPI-2026-0022Feb 13, 2026
Follow-up

Post-op follow-up appointment

External

Community Health LA (External)

Leaked

Geographic convenience

$175Jamal Carter
STR-0023PT-000023EPI-2026-0023Mar 14, 2026
Pharmacy

Specialty medication fill

USC

USC Norris Cancer Hospital

$60Jamal Carter
STR-0024PT-000024EPI-2026-0024Mar 21, 2026
Pharmacy

Specialty medication fill

USC

Keck Hospital of USC

$60
STR-0025PT-000025EPI-2026-0025Apr 17, 2026
Procedure

Outpatient procedure

External

Pacific Imaging (External)

Leaked

Capacity / wait time

$1450
STR-0026PT-000026EPI-2026-0026Feb 03, 2026
Lab

Lab panel / blood draw

USC

Keck Hospital of USC

$95
STR-0027PT-000027EPI-2026-0027Mar 31, 2026
Imaging

Diagnostic imaging study

USC

USC Pasadena Surgery Center

$480
STR-0028PT-000028EPI-2026-0028Feb 22, 2026
PT

Physical therapy course

USC

USC Pasadena Surgery Center

$220
STR-0029PT-000029EPI-2026-0029May 05, 2026
Follow-up

Post-op follow-up appointment

USC

Keck Hospital of USC

$175
STR-0030PT-000030EPI-2026-0030Jan 29, 2026
Pharmacy

Specialty medication fill

USC

USC Pasadena Surgery Center

$60