Patient 360
Longitudinal Episode View
Search a synthetic patient or episode to inspect discharge → TCM → PCM → billing → outcomes end-to-end.
Janet Foster
PT-000031 · USC-900031 · EPI-2026-0031
Outreach
4
PCM Min.
79
Paid $
$67
Age / Sex
66 · F
ZIP
90083
Language
English
Payer
Aetna
Procedure
TURP
Surgeon
Dr. Priya Ramaswamy
Surgery Site
USC Pasadena Surgery Center
Surgery Date
Mar 06, 2026
Discharge
Mar 08, 2026
LOS
2d
Status
PCM Active
Consent
On file
Episode Timeline
19 eventsSurgery · TURP
2026-03-06Dr. Priya Ramaswamy
Discharge · LOS 2d
2026-03-08Outreach · Attempt 2 · No Answer
2026-03-10 17:45Jamal Carter
Outreach · Attempt 1 · TCM Accepted
2026-03-11 11:30Sofia Diaz
Outreach · Attempt 2 · Left Voicemail
2026-03-12 15:45Liam Chen
Outreach · Attempt 1 · Left Voicemail
2026-03-14 16:45Liam Chen
TCM Encounter · Telehealth · CPT 99495
2026-03-18Note sent to USC
Billing · TCM Encounter · CPT 99495 · Draft
2026-03-18$0 / $183
PCM Enrollment · Enrolled · consent signed
2026-03-25Utilization · ED Visit · Acute pain
2026-03-26 17:19In-network
PCM Activity · Phone Call · 7m
2026-03-31 14:30Naomi Reyes
PCM Activity · Patient Education · 21m
2026-04-01 13:30Naomi Reyes
Satisfaction · Post-TCM · 4.1/5
2026-04-07Long wait to reach someone after hours.
PCM Activity · Med Reconciliation · 11m
2026-04-11 15:00Carmen Ortiz
PCM Activity · Phone Call · 21m
2026-04-14 13:50Brandon Lee
Billing · PCM Monthly · CPT 99426 · Paid
2026-04-15$67 / $67
Billing · PCM Monthly · CPT 99426 · Denied
2026-04-15$0 / $83
PCM Activity · Care Plan Review · 12m
2026-04-28 09:00Brandon Lee
PCM Activity · Phone Call · 14m
2026-04-28 13:40Elena Rivera
Outreach Attempts
| ID | Attempt | Datetime | Outcome | Staff | Min |
|---|---|---|---|---|---|
| OUT-0068 | #1 | 2026-03-11 11:30 | TCM Accepted | Sofia Diaz | 14 |
| OUT-0069 | #2 | 2026-03-10 17:45 | No Answer | Jamal Carter | 1 |
| OUT-0107 | #2 | 2026-03-12 15:45 | Left Voicemail | Liam Chen | 2 |
| OUT-0119 | #1 | 2026-03-14 16:45 | Left Voicemail | Liam Chen | 6 |
TCM Encounters
| ID | Encounter | Type | CPT | Doc Complete | Note → USC | Staff |
|---|---|---|---|---|---|---|
| TCM-0021 | 2026-03-18 | Telehealth | 99495 | Yes | Yes | Felix Stone |
1 satisfaction survey(s) on file — see timeline.
Next Best Actions
Rule-based recommendations derived from the patient's current state.
Rework denied claim(s)
Medium$83 in denials across 1 claim(s)
Owner: Ops Coordinator